| Conditions of Use |
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General Terms and Conditions of Keppler & Fremer GmbH The purchase agreement comes into being when we accept your order by transferring the goods to you, unless we have accepted your offer previously in writing. Ordering Options · by order card · by telephone on +49 (0)2151-62339-0 (Monday to Friday, 9 a.m. to 6 p.m.) · by fax on +49 (0)2151-62339-11 · by e-mail at remember@keppler-fremer.de · on the Internet at www.remember-products.de · or in shops selling exceptionally attractive items (a list of dealers can be found in the "Reseller Search") Delivery As a rule you will receive the articles that you have ordered within 1 to 3 working days. If the ordered articles are not available, we will initially send you the available products as a partdelivery if possible. We do of course assume the shipping and handling costs for the subsequent consignment. You will be informed if delivery is not possible within the stated period. Please note: Deliveries to post office boxes and APO addresses are not possible. There are no Saturday deliveries. Shipping and Handling Costs Shipping and handling costs within Germany: for orders with a gross value of below €50.00 we charge a gross amount for shipping and handling of €5.00; from a gross order value of €50.00 and up deliveries are free domicile. Alternative terms of payment and delivery apply to deliveries abroad. We will be pleased to provide you with information on this on the telephone number +49 (0)2151-62339-0. Right of Cancellation / Revocation You may cancel your acceptance of the contract within a further two-week period without stating reasons in the form of text (e.g. letter, e-mail, fax) or by returning the items. The period begins at the earliest upon receipt of these right of cancellation/revocation instructions. The period is deemed to have been complied with if the revocation (or item) is sent on time to: Keppler & Fremer GmbH Weggenhofstr. 27 47798 Krefeld, Germany Fax: 02151-62339-11 E-mail: remember@keppler-fremer.de Consequences of Cancellation In cases of successful cancellation the services received by both parties are to be returned (and any benefits obtained (e.g. interest) surrendered). Insofar as you are not able to return to us the received service in part or in whole - or only in a worse condition - you may be required to provide us with compensation for lost value in this respect. This does not apply with respect to the return of items if the deterioration in the item is exclusively attributable to its inspection - as may have occurred in a shop, for example. Furthermore, you can avoid the obligation to provide compensation for lost value by not using the item as if it were your property and refraining from any activity that might impair its value. In cases where goods are returned from a consignment whose total order value is up to €40.00, the costs of returning the items is to be borne by you if the items supplied correspond to those ordered. In all other cases the items may be returned free of charge by you. Costs/Method of Returning Items The costs of returning the items are to be borne by you if the items delivered correspond to those ordered and the price of the items to be returned does not exceed an amount of €40.00. Please contact us before returning the items if the price of the items to be returned exceeds an amount of €40.00. If possible you should return the goods to us in their original packaging with all of the packaging components. Please use protective outer packaging if necessary. If you are no longer in possession of the original packaging, please ensure sufficient protection against transport damage through the use of appropriate packaging. Validity of the Prices Please note that the prices shown in the catalogue/on the Internet already include valueadded tax. Upon the publication of this catalogue / the update of the Internet pages, all previous prices are no longer valid. Furthermore, all prices remain valid until the publication of the next catalogue / update of the Internet pages. Payment Options The goods are sent together with our invoice. Retention of Title The goods remain our property until they have been paid for in full. Data Protection We know that you consider it very important that we handle your personal details with great care. That is why great emphasis is placed on data protection at Keppler & Fremer GmbH. We strictly comply with the statutory regulations of the German Federal Data Protection Act and the German Telemedia Act. Nevertheless, we do require certain data in order to be able to deal smoothly with your order. In order to be able to contact you more easily and faster than by post we ask that you provide us with your telephone number and e-mail address when placing your order. We mainly use your personal data for order processing and forward it to our cooperation partners - such as the delivery service that works on our behalf - if necessary for this purpose. This data may only be used by the recipients for the fulfilment of their tasks. Moreover, we use your address data for our own marketing purposes and for the marketing purposes of our partner companies. Of course it is possible to revoke your consent for the use, processing and forwarding of the data in this regard at any time, ideally by means of an informal email to remember@keppler-fremer.de or by post to Keppler & Fremer GmbH, Weggenhofstrasse 2729, 47798 Krefeld, Germany. Note: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Applicable Law German law applies to the exclusion of the UN Convention on Contracts for the InternationalSale of Goods (CISG). Date: October 2009 Promotional Gifts Many of our products are ideally suited for use as promotional gifts. We will be pleased to provide you with information about the different individualisation options. |
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