Welcome to the new world of REMEMBER®

Privacy Statement 

1. Data protection at a glance 
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to personally identify you. For detailed information on data protection, see our Privacy Statement outlined below this section.
Data collection on this website 
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find his contact details in the section “Information on the data controller” of this Privacy Statement. 
How do we collect your data?
One way of collecting your data is you providing us with them. For example, this might be data you enter into a contact form.
Other data is collected by our IT systems automatically or after you have given your consent when visiting the website. This mainly concerns technical data (e.g. Internet browser, operating system or time of page visit). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure faultless provision of the website. Other data can be used to analyse your user behaviour.
What are your rights with respect to your data?
You have the right at any time to obtain information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have consented to data processing, you can revoke this consent with future effect at any time. In addition, you have the right under certain circumstances to request the restriction of the processing of your personal data. In addition, you have a right to lodge a complaint with the competent supervisory authority.
You can contact us at any time to do so, or for further information on data protection.
Analysis tools and third-party tools
When you visit this website, your browsing behaviour can be statistically evaluated. This is mainly done with the help of so-called analysis programmes.
Detailed information about these analysis tools is given in the following Privacy Statement. 
2. Hosting 
External hosting
This website is hosted by an external service provider (hosting provider). The personal data collected on this website is stored on the servers of the hosting provider. In particular, this may concern IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access and other data generated via a website. 
The hosting provider is used for the purpose of fulfilling the contracts with our potential and existing customers (art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online content by a professional provider (art. 6 para. 1 lit. f GDPR). If the appropriate consent has been requested, the processing is carried out exclusively on the basis of art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG [German Telecommunications and Telemedia Data Protection Act], as far as the consent covers the storage of cookies or the access to information on the user’s device (e.g. device fingerprinting) as defined by the TTDSG.
You can revoke your consent at any time.
Our hosting provider will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions in relation to this data. 
We use the following hosting provider:
TWT Digital Group GmbH
Adlerstraße 74
40211 Düsseldorf
Data processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which guarantees that this provider will process the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR. 
3. General information and mandatory details
Data protection 
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Statement.
When you use this website, various types of personal data are collected. Personal data is any information that can be used to personally identify you. This Privacy Statement explains which data we collect and what we use it for. It also explains how and for what purpose we do this. Please note that the transfer of data on the Internet (e.g. when communicating via email) may have security vulnerabilities. It is not possible to fully protect the data from access by third parties.
Information on the data controller
The data controller responsible for data processing on this website is:
KF Design GmbH
Nauenweg 42 e
47805 Krefeld
Phone: +49 (0) 21 51 - 6 23 39-0
Email: info@remember.de
The data controller is the natural or legal person who, either alone or jointly with others, decides the purposes and means of processing personal data (e.g. names, email addresses, or similar data).
Storage period
If this Privacy Statement does not set a more specific storage period, your personal data will be kept by us until the purpose for the data processing ceases to exist. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legal grounds for storing your personal data (e.g. retention periods pursuant to tax or commercial law); in the latter case, the deletion shall be made after these reasons have ceased to exist.
General information on the legal bases of data processing on this website
If you have consented to data processing, we will process your personal data on the basis of art. 6 para. 1 lit. a or art. 9 para. 2 lit. a of the GDPR, provided that special categories of data are processed in accordance with art. 9 para. 1 of the GDPR. In the event of an explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of art. 49 para. 1 lit. a of the GDPR. If you have consented to the storage of cookies or to the access to information contained on your device (e.g. via device fingerprinting), the data processing is also subject to sec. 25 para. 1 of the TTDSG. You can revoke your consent at any time. If your data is necessary for fulfilling the contract or for carrying out pre-contractual measures, we will process your data on the basis of art. 6 para. 1 lit. b of the GDPR. Furthermore, we process your data, insofar as it is necessary to meet a legal obligation, on the basis of art. 6 para. 1 lit. c of the GDPR. Data may also be processed on the basis of our legitimate interest in accordance with art. 6 para. 1 lit. f of the GDPR. The following paragraphs of this Privacy Statement contain information on the respective legal basis in each individual case.
Data Protection Officer
We have appointed a data protection officer for our company.
Wolfram Hemkens
Dionysiusstr. 50
47798 Krefeld
Phone: +49 (0) 21 51 - 975 650 0
Email: datenschutzbeauftragter@remember.de
Note on data transfer to the United States and other third countries
The tools we use include tools from companies based in the United States or other third countries with an inadequate level of data protection. If these tools are active, your personal data may be transferred to these third countries and processed there. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security agencies without you as a data subject being able to take any legal action against it. Therefore, it cannot be ruled out that US authorities (e.g. intelligence services) may process, analyse and permanently store your data on US servers for surveillance purposes. We do not have any influence on these processing activities. 
Revocation of your consent to data processing
Many data processing operations can only be performed with your explicit consent. If you have already given your consent, you can revoke it at any time. The lawfulness of any data processing carried out until the revocation remains unaffected by the revocation. 
Right to object to data collection in special cases and to direct marketing (art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS OF A PROCESSING ACTIVITY CAN BE FOUND IN THIS PRIVACY STATEMENT. IF YOU LODGE AN OBJECTION, WE WILL CEASE PROCESSING THE PERSONAL DATA CONCERNED, UNLESS WE CAN PROVE THE EXISTENCE OF COMPELLING AND LEGITIMATE GROUNDS FOR THEIR PROCESSING, WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS DONE FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 OF THE GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL CEASE TO BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION IN ACCORDANCE WITH ART. 21 PARA. 2 OF THE GDPR). 
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies. 
Right to data portability
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract provided to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another data controller, this can only be done insofar as this is technically feasible.
Access, deletion and correction
Within the scope of the applicable legal provisions, you have the right at any time to receive information about your stored personal data, their origin and recipient and the purpose of data processing free of charge and, if necessary, a right to correct or delete this data. You can contact us at any time to do so, or for further information on personal data.
Right to restrict processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restrict processing exists in the following cases:
  • If you dispute the accuracy of your personal data stored by us, we will usually need some time to perform a review. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of the data processing, instead of the deletion of the data.
  • If we no longer need your personal data, but you may need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data, instead of the deletion of the data.
  • If you have lodged an objection in accordance with art. 21 para. 1 of the GDPR, your interests must be weighed against ours. As long as it is not yet been clearly established whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may only be processed – apart from its storage – with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after entering into a fee-based contract, there is an obligation to provide us with your payment details (e.g. account number when a direct debit authorisation is given), this data is required in order to process the payment.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.
With encrypted communication, any payment data you transfer to us cannot be read by third parties.
Objection against marketing emails
We hereby object to the use of the contact data published as part of our duty to publish a legal notice for the purpose of sending us any advertising or informational materials that we have not expressly requested. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example by means of spam emails.
4. Data collection on this website
Cookies
Our websites use what are called “cookies”. Cookies are small text files which do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until they are deleted either by you or automatically by your web browser.
In some cases, third-party cookies may also be stored on your device when you enter our site (third-party cookies). They allow us or you to use certain third-party services (e.g. cookies for handling payment services).
Cookies perform various functions. A number of cookies are necessary for technical reasons because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertisements.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions that you wish to use (e.g. for the shopping cart function) or to optimise the website (e.g. cookies for measuring the web audience), also referred to as necessary cookies, are stored on the basis of art. 6 para. 1 lit. f of the GDPR, unless there is a different legal basis stated. The website operator has a legitimate interest in storing cookies necessary to avoid technical errors and optimise the provision of its services. If your consent to the storing of cookies and similar recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (art. 6 para. 1 lit. a GDPR and sec. 25 para. 1 TTDSG); you can revoke your consent at any time.
You can configure your browser to inform you about the setting of cookies and to allow cookies only in some cases, to exclude the acceptance of cookies in specific cases or generally, and to activate the automatic erasure of cookies when you close your browser. Disabling cookies may lead to the functionality of this website being impaired.
If cookies are used by third-party companies or for analysis purposes, we will inform you of this separately as part of this Privacy Statement and, if necessary, request your consent.
Server log files
The provider of the sites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
  • Type and version of browser
  • the operating system being used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address
This data will not be merged with other data sources.
The collection of this data is based on art. 6 para. 1 lit. f of the GDPR. The website operator has a legitimate interest in optimising the website as well as ensuring that its presentation is free of technical errors; for this purpose, the server log files must be recorded. 
Contact form
If you send us enquiries via the contact form, your details contained in the form, including the contact details you provided, will be stored for the purpose of processing the enquiry and to handle any follow-up questions. We will not disclose this data without your consent.
The processing of this data is based on art. 6 para. 1 lit. b of the GDPR, if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries directed at us (art. 6 para. 1 lit. f GDPR) or on your consent (art. 6 para. 1 lit. a GDPR) if requested; you can revoke your consent at any time.
The information you enter into the contact form data will be kept by us until you ask us to delete it, until you revoke your consent to storing it or until the purpose of the data storage is no longer applicable (e.g. after your enquiry has been processed). Any mandatory statutory provisions – particularly retention periods – remain unaffected.
Enquiries via email, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) arising from it will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
The processing of this data is based on art. 6 para. 1 lit. b of the GDPR, if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries directed at us (art. 6 para. 1 lit. f GDPR) or on your consent (art. 6 para. 1 lit. a GDPR) if requested; you can revoke your consent at any time.
The information you send to us via contact enquiries will be kept by us until you ask us to delete it, until you revoke your consent to storing it or until the purpose of the data storage is no longer applicable (e.g. after your request has been processed). Any mandatory statutory provisions – particularly legal retention periods – remain unaffected.
Registration on this website
You can register on this website to use additional features on the site. The data entered during this process will only be used to enable you to use the respective product or service for which you have registered. The mandatory details requested during the registration process must be provided in full. If you fail to do so, your registration will be denied.
For important changes, such as the scope of the offer or for necessary technical changes, we will use the email address provided during registration as a way of informing you accordingly.
The data entered during registration is processed for the purpose of effecting the user relationship established by the registration and, if necessary, for initiating further contracts (art. 6 para. 1 lit. b GDPR).
The data collected during the registration process will be stored by us as long as you are registered on this website and will then be deleted. Any legal retention periods remain unaffected. 
 5. Social media 
Facebook
This website integrates elements of the social network Facebook. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, Facebook states that the data collected will also be transferred to the United States and other third countries.
An overview of Facebook’s social media elements can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.
When the social media element is active, a direct connection is established between your device and the Facebook server. This informs Facebook of the fact that you have visited this website under your IP address. If you click on the “Like” button on Facebook while you are logged into your Facebook account, you can link the contents of this website to your Facebook profile. This allows Facebook to attribute your visit to this website to your user account. Please note that we as providers of the websites are not informed of the content of the transmitted data or its use by Facebook. For more information, see the Facebook privacy statement at: https://de-de.facebook.com/privacy/explanation.
Insofar as consent has been obtained, the use of the above-mentioned service is based on art. 6 para. 1 lit. a of the GDPR and sec. 25 of the TTDSG. You can revoke your consent at any time. If no consent has been obtained, the use of the service is based on our legitimate interest in ensuring the broadest possible visibility on social media.
Insofar as personal data is collected on our website and forwarded to Facebook using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for the processing of this data (art. 26 GDPR). The joint responsibility is limited to the collection of data and its disclosure to Facebook. The processing performed by Facebook after the disclosure is not part of the joint responsibility. Our joint obligations were stipulated in a joint processing agreement. The text of the agreement is available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for implementing the tool on our website in a manner fully compliant with data protection law. The responsibility for the data security of Facebook products rests with Facebook. Data subject rights (e.g. access requests) regarding the data processed on Facebook can be exercised by submitting a claim directly to Facebook. If you assert your rights as a data subject with us, we are obliged to forward your request to Facebook.
The transfer of data to the United States is based on the standard contractual clauses of the EU Commission. For details, see: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
Instagram
This website incorporates features of the Instagram service. These features are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
When the social media element is active, a direct connection is established between your device and the Instagram server. This provides Instagram with information on your visit to this website.
If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to attribute your visit to this website to your user account. Please note that we as providers of the websites are not informed of the content of the transmitted data or its use by Instagram.
Insofar as consent has been obtained, the use of the above-mentioned service is based on art. 6 para. 1 lit. a of the GDPR and sec. 25 of the TTDSG. You can revoke your consent at any time. If no consent has been obtained, the use of the service is based on our legitimate interest in ensuring the broadest possible visibility on social media.
Insofar as personal data is collected on our website and forwarded to Facebook or Instagram using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for the processing of this data (art. 26 GDPR). The joint responsibility is limited to the collection of data and its disclosure to Facebook or Instagram. The processing performed by Facebook or Instagram after the disclosure is not part of the joint responsibility. Our joint obligations were stipulated in a joint processing agreement. The text of the agreement is available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook or Instagram tool and for implementing the tool on our website in a manner fully compliant with data protection law. The responsibility for the data security of Facebook or Instagram products rests with Facebook. Data subject rights (e.g. access requests) regarding the data processed on Facebook or Instagram can be exercised by submitting a claim directly to Facebook. If you assert your rights as a data subject with us, we are obliged to forward your request to Facebook.
The transfer of data to the United States is based on the standard contractual clauses of the EU Commission. For details, see: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
For more information, see the Instagram privacy statement at: https://instagram.com/about/legal/privacy/. 
Pinterest
On this website, we use elements of the social network Pinterest, operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
When you access a page that contains such an element, your browser will establish a direct connection to Pinterest’s servers. This social media element transmits protocol data to the Pinterest server located in the United States. This log data may include your IP address, the address of the websites you visit that also include Pinterest functions, browser type and settings, date and time of your request, how you use Pinterest, and cookies.
Insofar as consent has been obtained, the use of the above-mentioned service is based on art. 6 para. 1 lit. a of the GDPR and sec. 25 of the TTDSG. You can revoke your consent at any time. If no consent has been obtained, the use of the service is based on our legitimate interest in ensuring the broadest possible visibility on social media.
For more information about the purpose, scope and further processing and use of the data by Pinterest, as well as your rights and options for protecting your privacy in this regard, please refer to the Pinterest Privacy Policy: https://policy.pinterest.com/de/privacy-policy.
6. Analysis tools and advertising 
Econda
We use Econda Web Analytics. This service is provided by econda GmbH, Zimmerstraße 6, 76137 Karlsruhe, Germany.
Econda Web Analytics is a tool we use to analyse the use of our website and to continuously enhance our website to make it more user-friendly. In addition, we use the services of econda GmbH in order to be able to display only relevant advertising to the user, i.e. advertising corresponding to his presumed interests. 
Usage data is not combined with data concerning natural persons. For example, technical information about browser features is collected, but not personal information such as names, street names, or the like, which could be traced back to a specific individual. Due to the immediate anonymisation of the IP address, no personal data is collected, making it technically impossible to trace it back to any individual.
The use of Econda Web Analytics is based on art. 6 para. 1 lit. f of the GDPR. The website operator has a legitimate interest in ensuring the quick and easy integration and administration of various tools on its website. If the appropriate consent has been requested, the processing is carried out exclusively on the basis of art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG, as far as the consent covers the storage of cookies or the access to information on the user’s device (e.g. device fingerprinting) as defined by the TTDSG. You can revoke your consent at any time.
Google Tag Manager
We use the Google Tag Manager. This service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager does not create user profiles, does not store cookies and does not perform any independent analyses by itself. It is only used for the administration and playback of the tools that it integrates. However, Google Tag Manager records your IP address, which can also be transferred to Google’s parent company in the United States.
The use of Google Tag Manager is based on art. 6 para. 1 lit. f of the GDPR. The website operator has a legitimate interest in ensuring the quick and easy integration and administration of various tools on its website. If the appropriate consent has been requested, the processing is carried out exclusively on the basis of art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG, as far as the consent covers the storage of cookies or the access to information on the user’s device (e.g. device fingerprinting) as defined by the TTDSG. You can revoke your consent at any time.
Google Analytics
This website uses features of the web analysis service Google Analytics. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of the visitors on the website. This provides the website operator with various types of usage data, such as: page views, duration of stay, operating systems used and user location. This data will be combined into a user ID and assigned to the respective device of the website visitor.
Moreover, we can use Google Analytics to record things like your mouse and scrolling movements and your clicks. In addition, Google Analytics uses various modelling approaches to supplement the data records collected and uses machine learning technologies for data analysis.
Google Analytics uses technologies that allow the user to be recognised for the purpose of analysing the user’s behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to and stored on a Google server located in the United States.
The use of this service is based on your consent according to art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG. You can revoke your consent at any time.
The transfer of data to the United States is based on the standard contractual clauses of the EU Commission. For details, see: https://privacy.google.com/businesses/controllerterms/mccs/.
Browser plug-in
You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on what Google Analytics does with user data, see the Google privacy statement: https://support.google.com/analytics/answer/6004245?hl=de.
Google Signals
We use Google Signals. When you visit our website, Google Analytics collects, among other things, your location, search history and YouTube history as well as demographic data (visitor data). This data can be used for personalised advertising with the help of Google Signal. If you have a Google account, visitor data from Google Signals is linked to your Google account and used for personalised advertising messages. The data is also used to compile anonymised statistics on the user behaviour of our users.
Data processing
We have concluded a data processing agreement with Google and fully adhere to the strict requirements of the German data protection authorities when using Google Analytics. 
Google Analytics e-commerce measurement
This website uses the “e-commerce measurement” function of Google Analytics. With the help of e-commerce measurement, the website operator can analyse the purchasing behaviour of website visitors to improve its online marketing campaigns. This includes information such as orders placed, average order values, shipping costs, and the time from view to purchase of a product. This data can be combined by Google into a transaction ID that is assigned to the respective user or his/her device.
Hotjar
This website uses Hotjar. This service is provided by Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com/).
Hotjar is a tool used for analysing your user behaviour on this website. We can use Hotjar to record things like your mouse and scrolling movements and your clicks. Hotjar can also determine how long you have held the mouse in a certain position. Hotjar uses this information to create what are called “heatmaps”, which can be used to determine which website areas are viewed the most by visitors to the website.
Moreover, we can determine how long you stayed on a page and when you left it. We can also determine where you stopped making entries in a contact form (so-called conversion funnels). In addition, Hotjar can collect direct feedback from website visitors. This feature is used to improve the website operator’s online content.
Hotjar uses technologies that allow the user to be recognised for the purpose of analysing the user’s behaviour (e.g. cookies or the use of device fingerprinting).
Insofar as consent has been obtained, the use of the above-mentioned service is based exclusively on art. 6 para. 1 lit. a of the GDPR and sec. 25 of the TTDSG. You can revoke your consent at any time. If no consent has been obtained, the use of the service is based on art. 6 para. 1 lit. f of the GDPR; the website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
Deactivating Hotjar
To disable data collection by Hotjar, click on the following link and follow the instructions shown there: https://www.hotjar.com/policies/do-not-track/
Please note that Hotjar must be deactivated separately for each browser or device.
For more information about Hotjar and the data collected, see the Hotjar privacy statement at the following link: https://www.hotjar.com/privacy
Data processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which guarantees that this provider will process the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to show advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). In addition, targeted advertisements based on the user data that are in the possession of Google (e.g. location data and interests) may be shown (audience targeting). As a website operator, we can perform quantitative evaluations of this data by analysing, for example, which search terms led to the playback of our ads and how many ads led to a certain number of clicks.
The use of this service is based on your consent according to art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG. You can revoke your consent at any time.
The transfer of data to the United States is based on the standard contractual clauses of the EU Commission. For details, see: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
Google Ads Remarketing
This website uses the features of Google Ads Remarketing. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online content to specific target audiences in order to be able to subsequently show them interest-based advertising in the Google advertising network (remarketing or retargeting).
In addition, the advertising audiences created with Google Ads Remarketing can be linked to the cross-device functions of Google. This allows interest-based, personalised advertising messages that have been customised to you on the basis of your previous usage and browser behaviour to be displayed on one of your other devices (e.g. tablet or PC) as well.
If you have a Google account, you can object to personalised advertising at the following link: https://www.google.com/settings/ads/onweb/.
The use of this service is based on your consent according to art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG. You can revoke your consent at any time.
Further information and the data protection regulations can be found in the Google privacy statement at: https://policies.google.com/technologies/ads?hl=de.
Definition of target audiences using Customer Match
To define our target audiences, we use tools such as Customer Match by Google Ads Remarketing. We transfer certain types of customer data (e.g. email addresses) from our customer lists to Google. If the respective customers are Google users who are logged into their Google account, they will be shown appropriate advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine). 
Google Conversion Tracking
This website uses 
Google Conversion Tracking. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Conversion Tracking allows Google and us to determine whether the user has performed certain actions. For example, we can evaluate which buttons on our website have been clicked and how often, and which products have been viewed or purchased particularly frequently. This information is used to create conversion statistics. We will learn the total number of users who clicked on our ads and what actions they took. We do not receive any information which would allow us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.
The use of this service is based on your consent according to art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG. You can revoke your consent at any time.
For more information about Google Conversion Tracking, see Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
Google DoubleClick
This website uses features of Google DoubleClick. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “DoubleClick”).
DoubleClick is used to display interest-based ads throughout the Google advertising network. With the help of DoubleClick, the advertisements can be tailored to the interests of the respective viewer. For example, our advertisements may be displayed in Google search results or in advertising banners associated with DoubleClick.
In order to be able to display advertising that corresponds to the user’s interests, DoubleClick must be able to recognise the respective viewer and attribute his/her visited websites, clicks and other information to user behaviour. To do this, DoubleClick uses cookies or similar recognition technologies (e.g. device fingerprinting). The information collected is combined into a pseudonymous user profile in order to show the relevant user advertising that corresponds to his/her interests.
The use of this service is based on your consent according to art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG. You can revoke your consent at any time.
For more information on the options for objecting to the advertisements displayed by Google, see the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.
Pinterest Tag
We have incorporated Pinterest Tag into this website. This service is provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
Pinterest Tag is used to record certain actions you perform on our website. The data can then be used to display advertising that corresponds to your interests on our website or on another site within the Pinterest Tag advertising network.
For this purpose, Pinterest Tag records things like a tag ID, your location and the referrer URL. Action-specific data such as order value, order quantity, order number, category of the purchased items and video views may also be recorded.
Pinterest Tag uses technologies that allow the user to be recognised across different pages for the purpose of analysing the user’s behaviour (e.g. cookies or device fingerprinting).
Insofar as consent has been obtained, the use of the above-mentioned service is based exclusively on art. 6 para. 1 lit. a of the GDPR and sec. 25 of the TTDSG. You can revoke your consent at any time. If no consent has been obtained, the use of the service is based on art. 6 para. 1 lit. f of the GDPR; the website operator has a legitimate interest in having marketing measures that are as effective as possible.
Pinterest is a global company, which means a transfer of data to the United States can take place. According to Pinterest, this transfer of data is based on the standard contractual clauses of the EU Commission. For details, see: https://policy.pinterest.com/de/privacy-policy.
For more information on Pinterest Tag, please visit: https://help.pinterest.com/de/business/article/track-conversions-with-pinterest-tag. 
Data processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which guarantees that this provider will process the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
7. Newsletter
Newsletter data
If you wish to receive the newsletter offered on the website, we require an email address from you as well as information which allows us to verify that you are the owner of the email address provided and agree to receive the newsletter. There will be no additional data collected, except on a voluntary basis. We use this data exclusively for the transmission of the requested information and do not disclose it to third parties.
The processing of the data entered into the newsletter registration form is exclusively based on your consent (art. 6 para. 1 lit. a GDPR). You can revoke your consent to storing the data, the email address and its use for sending the newsletter at any time, for example via the “Unsubscribe” link contained in the newsletter. The lawfulness of any data processing operations already carried out remains unaffected by the revocation.
Your data that we have recorded for the purpose of your subscription to the newsletter will be stored by us until you have unsubscribed from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after you have unsubscribed from the newsletter or when the purpose of their collection ceases to exist. We reserve the right to delete or block email addresses from our newsletter mailing list at our discretion and within the scope of our legitimate interest pursuant to art. 6 para. 1 lit. f of the GDPR.
Any data stored by us for other purposes remains unaffected by this.
After you have been removed from the newsletter distribution list, your email address will be stored in a blacklist with us or the newsletter service provider, if this is necessary to prevent future mailings. The data contained in the blacklist will only be used for this purpose and not be combined with other data. This is both in your interest and in our interest in complying with the legal requirements applicable to the sending of newsletters (legitimate interest as defined by art. 6 para. 1 lit. f GDPR). The duration of this blacklisting is unlimited. You may object to the retention if your interests outweigh our legitimate interest. 
 8. Plug-ins and tools
YouTube with extended data protection
This website includes YouTube videos. This website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in advanced data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily precluded by the extended data protection mode. For example, YouTube connects to the Google DoubleClick network regardless of whether you are watching a video.
Once you start playing a YouTube video on this website, you will be connected to the YouTube servers. This tells the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you are enabling YouTube to link your browser behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
Moreover, YouTube can store various cookies on your device after you start playing a video or use similar recognition technologies (e.g. device fingerprinting). This enables YouTube to obtain information about the visitors to this website. Such information will be used for things like collecting video statistics, improving user experience and preventing fraud.
In some cases, further data processing operations can be triggered after a YouTube video starts to play; we do not have any influence on these operations.
We use YouTube to ensure that our online content is presented in an appealing manner. This constitutes a legitimate interest as defined by art. 6 para. 1 lit. f of the GDPR. If the appropriate consent has been requested, the processing is carried out exclusively on the basis of art. 6 para. 1 lit. a of the GDPR and sec. 25 para. 1 of the TTDSG, as far as the consent covers the storage of cookies or the access to information on the user’s device (e.g. device fingerprinting) as defined by the TTDSG. You can revoke your consent at any time.
For more information on YouTube’s data protection practices, see their privacy statement available at: https://policies.google.com/privacy?hl=de.
Google Web Fonts (local hosting)
This site uses so-called Web Fonts, which are provided by Google, for the consistent display of fonts. The Google Fonts are installed locally. This does not involve connecting to Google servers.
For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and the Google privacy statement: https://policies.google.com/privacy?hl=de. 
 9. E-commerce and payment providers
Processing customer and contract data
We collect, process and use personal customer and contract data for the purpose of establishing, designing and modifying our contractual relationships. We only collect, process and use personal data about the use of this website (usage data) to the extent necessary to enable the user to make use of the service and to charge him/her for it. The legal basis for this is art. 6 para. 1 lit. b of the GDPR.
The customer data collected will be deleted after the conclusion of the order or termination of the business relationship and expiration of any existing legal retention periods. Any legal retention periods remain unaffected.
Data transfer upon the conclusion of a contract for online shops, vendors and shipment of goods
When you order goods from us, we will share your personal data with the transport company in charge of the delivery and with the payment service provider commissioned to handle the payment processing. Only the data that the respective service provider needs to fulfil his task will be disclosed. The legal basis for this is art. 6 para. 1 lit. b of the GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures. If you have provided your consent in accordance with art. 6 para. 1 lit. a of the GDPR, we will hand over your email address to the transport company in charge of the delivery, so that it can inform you by email of the shipping status of your order; you can revoke your consent at any time.
Credit checks
In the case of a purchase on account or by any other payment method that involves delivery before payment, we may perform a credit check procedure (scoring). To do so, we will transfer your data (e.g. name, address, age or bank details) to a credit agency. Based on this data, the risk of non-payment is determined. In the event of an excessive risk of non-payment, we may refuse to accept the payment method concerned.
The credit check is performed to ensure contract fulfilment (art. 6 para. 1 lit. b GDPR) as well as to avoid non-payment (legitimate interest according to art. 6 para. 1 lit. f GDPR). If your consent has been obtained, the credit check will be carried out on the basis of this consent (art. 6 para. 1 lit. GDPR); you can revoke your consent at any time.
Payment services
We incorporate third-party payment services into our website. When you purchase a product from us, your payment details (e.g. name, payment amount, account details, credit card number) will be processed by the payment service provider to handle the payment. These transactions are subject to the respective contractual and data protection provisions of the respective providers. The use of payment service providers is based on art. 6 para. 1 lit. b of the GDPR (contract processing) and occurs in the interest of ensuring a smooth, comfortable and secure payment transaction (art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, art. 6 para. 1 lit. a of the GDPR is the legal basis for data processing; you can revoke your consent with future effect at any time.
We use the following payment services / payment service providers within the scope of this website: 
PayPal
This payment service is provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).
The transfer of data to the United States is based on the standard contractual clauses of the EU Commission. For details, see: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
For details, see the PayPal privacy statement: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Unzer
This payment service is provided by Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg, Germany.
For details, see the Unzer privacy statement: https://www.unzer.com/de/datenschutz/.